Bla_k Friday FAQ
How does the sale work?
Those who are lucky enough to gain an early access password will be able to shop Black Friday styles at 50% off on Thursday 22nd November. But if not, don’t worry as the remaining days of the sale are as follows:
Thursday 22nd - EARLY ACCESS 50% OFF
Friday 23rd - Up to 50% Off
Saturday 24th - Up to 40% Off
Sunday 25th - Up to 30% Off
We definitely recommend purchasing the pairs you want as we cannot guarantee they will be there for very long and we would hate for you to miss out.
What items aren’t included?
All of our sale items are categorised together to make your shopping experience much easier. These styles are marked with their full and marked down price, with the ‘Sale’ icon in the bottom corner - Just in case!
When can I expect my order?
Black Friday is the busiest time of year for our small team. We will work around the clock to prepare and ship your order(s) as soon as possible. Our shipping department will be working over Black Friday weekend. Our shipments will be despatched as normal between Mon-Fri. Please allow up to 5 working days to receive your item over the very busy sale period! If there are any problems with your order we will contact you to to let you know. Please use a valid email address which we can reach you on.
Where can I receive my order?
It can be sent to any address selected by you (home, work, etc.). We do deliver worldwide. Please note, that if you reside in the Russian Federation, you must provide a business address as our preferred courier company will not deliver unless this occurs.
How is the fit on your shoes? - What if the product doesn’t fit?
I need help guiding me through my purchase/size/choice. Our product pages are detailed with useful instructions to help with sizing etc. This can be found in our fitting recommendations along with our new measuring feature. Our customer service team will be working around the clock to ensure any fit questions can be answered. Please bear in mind that styles will sell out quickly, it would be useful if you know your size prior to purchase. Happy Shopping!
Are all Black Friday sales final?- How do the black Friday return and exchange policies work?
All items bought in Miista Promotions, Miista Sales or Outlet can be exchanged for another item or online credit within 28 days but not refunded. Online credit cannot be exchanged for a cash refund at any point. Online orders cannot be returned to physical stores and will need to be returned to our online warehouses.
Is the Black Friday sale available in-store? - Can Black Friday sales be collected in-store?
For our Black Friday event we have not only Blanked out our online store, but we have also blanked out our three physical stores. They will be disappearing for a period of five days, so on this occasion, you cannot collect from our stores.
Can black Friday sales be combined with existing promotional/discount codes?
No, we do not combine our promotions and cannot apply discounts retrospectively.
What is the order cancellation period for Black Friday purchases (before shipment)?
If you do want to cancel your order, please send us an email as soon as possible before your item is shipped, to have it cancelled. Please be aware it is a busy period and we will deal with your requests as soon as possible. I bought shoes, which have later gone into the Black Friday sale, can you retro-discount me? Unfortunately we do not apply discounts retrospectively.
Can I order over the phone?
Yes, it is possible to order over the phone. Again, as it is a busy period we do expect there to be a little bit of phone traffic. I would purchase on our website(s) to avoid any disappointment.
RULES OF BLA_K FRIDAY IN SHORT:
Throughout the weekend discounts will decrease.
Thursday 22/11 | EARLY ACCESS 50% OFF
Friday | UP TO 50% OFF
Saturday | UP TO 40% OFF
Sunday | UP TO 30% OFF
Online shopping over Black Friday can be frustrating and disappointing, I’ve had items in my bag sell out before I even get to the checkout. Finds I’ve had my eyes on for months, wiped out before my eyes.
Miista is a small brand, producing contemporary designs in limited runs. When they are gone they are gone!
We will be blanking out the site in the week before the sale so you don't lose out on that rare find at a rare price.
We’re also giving you a head start with early access to the Public sale and an opportunity to interact with us on Instagram for perks in the weeks before and during Black Friday (get more, not less).
Questions? Fire away... email@example.com
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